FAQ

🕒 Before Your Appointment

Q: Do I need to book in advance?
A: Yes, we recommend booking ahead of time to ensure availability. Walk-ins are welcome when space allows, but not guaranteed.

Q: Is a deposit required to hold my appointment?
A: Yes, a deposit and a valid credit card on file are required to confirm your reservation. Appointments without a deposit may be canceled.

Q: What’s your cancellation policy?
A: We kindly ask for at least 24 hours’ notice for any changes. Cancellations made within 3 hours of the appointment will be treated as a no-show and charged in full. Please refer to our full cancellation policy for details.

Q: Can I get a treatment if I’m pregnant?
A: Yes, we welcome guests up to 26 weeks pregnant. If you're able to lie comfortably for 50–75 minutes and sign a waiver, you are welcome to enjoy the service.

Q: Should I wash my hair before coming in?
A: No need to wash in advance — our treatments include full scalp cleansing.

Q: I have a medical condition — is it still safe to receive a head spa?
A: If you have any underlying health conditions, we recommend checking with your doctor first. Certain conditions may require us to postpone or decline the service for your safety. Please see our health policy for more details.

Q: Can my friend and I get the Head Spa done at the same time?

A: Yes, we can accommodate two guests at the same time! Please let us know when booking so we can schedule your appointments side by side and ensure you both enjoy a relaxing experience together.

Q: Is there parking available?

A: Yes, convenient parking is available near our location or feel free to street park or use the parking lot from train station across the street.

💆 During Your Visit

Q: What’s included in a head spa session?
A: Each session includes scalp analysis, exfoliation, cleansing, nourishing treatments, and a relaxing massage — all customized to your scalp needs.

Q: Will my hair be styled after the treatment?
A: A complimentary 10-minute simple blow dry is included for your comfort. We do not offer full blowouts or styling, but you’re welcome to use our dry station to finish drying your hair.

Q: Can I request lighter or firmer massage pressure?
A: Absolutely! Your comfort is important to us. Just let your therapist know your preferences at any time during the treatment.

❓ General Questions

Q: What is a Korean Head Spa?
A: A Korean Head Spa is a holistic scalp therapy that combines cleansing, exfoliation, massage, and hydration techniques to improve scalp health and promote relaxation. It blends traditional wellness practices with modern haircare science — creating a deeply refreshing experience.

Q: Can men get a Head Spa too?
A: Absolutely! Head Spa treatments are designed for all genders and can be especially beneficial for men dealing with scalp buildup, thinning hair, or daily stress.

Q: Who should get a Head Spa?

A: Head Spa is for everyone looking to relax and maintain scalp and hair health. It's especially beneficial for those experiencing hair loss, dandruff, stress-related tension, or scalp sensitivity.

Q: Will the Head Spa affect my hair color or keratin treatment?
A: Not at all. Our products are gentle and safe for color-treated or keratin-treated hair. Just let us know about any recent treatments during your consultation so we can tailor your care.

Q: Are Head Spa treatments suitable for all hair types?
A: Absolutely. Our treatments are safe and beneficial for all hair types and scalp conditions. Whether you have a dry scalp, oily scalp, dandruff, or general discomfort, our specialists will tailor the session to your needs.

🕒 Before Your Appointment

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